PRE-OWNED APPLE® PRODUCT PROS:
We LOVE what we do | That's our SUPERPOWER!
A True Family Business: When the husband and wife team of Jeff and Gina Siepierski decided that it was finally time to take a leap of faith and embark on a new business venture together, it was important to them that they establish a business powered by the synergy of their combined unique talents. Also a top priority was that the new venture provided a genuine “service with integrity” for their community. The opportunity to be the go-to “mom-and-pop shop” for pre-owned Apple products, service, and support was exactly what they were looking for, and as it turns out exactly what the community had been missing.
Jeff spent 17 years in big-box retail in Orchard Park and became a familiar face to most people in the community. He always enjoyed providing outstanding customer service, but the big-box corporate environment slowly eroded away at most opportunities to provide a customer service experience that he believed his customers deserved.
Gina has been a freelance graphic designer and marketing consultant for almost 25 years, and as most people are aware, graphic designers love their Mac computers. So, of course, Gina was a self-proclaimed “Mac geek.” Jeff quickly inherited his love for Apple products from Gina.
More and more, Jeff craved the days of customers leaving with exactly what they needed — nothing more, nothing less — rather than what the corporate office wanted him to sell. So together, Jeff and Gina began bouncing business ideas around and researching business opportunities. Then, in February 2016, a new opportunity appeared on the list with a business model that not only focused on retail, but also on Apple products.
“We looked at it as a ‘dream team’ situation because it combined Jeff’s professional retail experience and absolute passion for customer service, with my love of Apple products. We were excited about the opportunity to work together in a way that would complement each other’s ability and talents. It was immediately clear that we had found the perfect synergy for our family,” said Gina.
The next question was, “Where?” Given the popularity of Apple products, the Siepierski’s felt that the Southtowns were underserved and the perfect location for those who don’t want to drive to the Walden Galleria or the Northtowns for Apple support, services, or products. “We felt very confident about choosing Orchard Park for our location because we have both called the Southtowns home for our entire lives, and we knew the community would both benefit from and appreciate our presence,” Jeff added.
So the Siepierski’s took the leap … Jeff left his job, and together with Gina they overcame all of the challenges that present themselves when starting a business. And there were plenty challenges to overcome. It was exciting, but there were also some stressful and trying days before everything finally came together. The Siepierski’s secured their financing, signed a lease for an amazing central location – in the 5-Corners Top’s/Lowe’s Plaza, behind Taffy’s, between Moe’s and Independent Health – and began construction. Their hard work and sweat were entombed in every paint stroke and each plank of flooring. Gina looks back on those days with pride. “I would run over to get food from Moe’s with crazy hair and covered in paint. Then I would walk back into ‘our’ store and see the progress, and just get overwhelmed with emotions. We were making it happen – together. We really are the ‘dream team!’”
But the husband and wife “dream team” knew they couldn’t do it alone. They needed a team of Pros at their side. In his big-box retail days, Jeff managed over 80 employees and was the regional trainer for new managers, so he didn’t take the hiring process lightly. It was important to Jeff to build a team of like-minded people that shared his passion for customer service, and commitment to “service with integrity.” And that is exactly what they have done.
The Pre-Owned Pros at Blutusk Tech, LLC opened their doors for business on November 14, 2016. Originally under their "Doing Business As" DBA Experimac which changed shortly thereafter to Experimax. They never really loved the name Experimac but always loved the name and logo for Blutusk. The couple was finally able to drop their DBA in December 2020 and change marketing and advertising to their original company, Blutusk Tech, LLC. According to Gina, "The name Blutusk just feels like home."